The information below explains what Living Heritage Nursery will do for you and what is expected from you, the parent, when you join our nursery.
*Please note that for the purpose of this agreement, we have used the term ‘the parent’, but this covers any person with legal responsibility for the child such as special guardianship etc.
Terms And Conditions
Age of admittance: Living Heritage Nursery offers care and early education for children aged from 3 months.
Opening Hours: Our nurseries & preschools are open 51 weeks a year, Monday – Friday, 8 am – 6 pm. They are closed for one week between Christmas and New Year, and on all other Public Holidays. Additional hours outside our mornings or afternoon sessions are available at an extra cost. We shall endeavour, as reasonably possible, to accommodate your individual requirements. To comply with statutory staffing requirements, children must be delivered/collected within the agreed hours. A late collection fee is charged as applicable.
Registration and Waiting List:
To secure a place at the setting, an application form should be completed in full
and submitted to the relevant setting with the booking fee, which is non-refundable. If a suitable place is not available at the time of application, your child’s details will be added to a waiting list. If, for whatever reason, it is not possible to meet the needs of a child, we may have to amend the offer of a place or vary the hours we can
provide.
Fees:
Fees: Full-time sessions are charged for 51 weeks. The nurseries are closed for one week between Christmas and New Year, as well as on bank holidays. There is no reduction in fees for non-attendance, i.e., family holidays, sickness, or closure due to unforeseen circumstances, including adverse weather, building or site problems such as flooding. Please consult the manager in case of absence due to long-term illness. All fees are payable monthly in advance, by the 1st of each month. Fees may be paid by direct debit or online bank transfer. All fees are reviewed annually and are subject to variation. Notification of any increase will be made at least one month before implementation.
Non Payment of Fees:
Should an invoice remain unpaid beyond the 1st of the month, a reminder will be sent. The
nursery reserves the right to levy a late payment charge of £20 to cover administration costs if the invoice
remains unpaid by this date without prior permission. Should there be no response/action, a second contact
will be made advising the date by which payment must be made and beyond which the child will no longer be
able to attend should no payment be received. The child will not be able to attend any further sessions until full
payment has been received.
Consumables:
The government has made a clear statement that the funding provided is to cover the educational element of our provision only. Any additional hours, services and consumables – snacks, craft materials, software licences, cleaning and hygiene products, lunchtime cover, etc, provided by us are not included in this funding. We need to levy a small charge to contribute towards the cost of these items. Limited, restricted sessions are available free at the point of delivery, in compliance with the terms of our provider agreements.
However, these sessions are only available at times we can offer them. Children attending these sessions are not covered by their funding for consumable items. We offer “unrestricted” sessions at our nurseries and preschools for those entitled to universal and extended funding, with a small charge to cover consumable items.
Cancellation / Changes to Booking Patterns:
1 month’s notice or payment in lieu is required to withdraw a child from the setting. Requests to change booking patterns must be notified by the 10th of the current month for action from the 1st of the next month.
Sickness:
We cannot accept a child who is obviously unwell. Please refer to our Sickness Policy. If a child is unwell and will be absent from the session, parents must notify the setting as soon as possible. Should a child become unwell whilst at the setting, every reasonable effort will be made to contact the parents. The setting will
administer first aid where necessary. Parents should indicate on the application form where they and a relative or friend can be contacted during setting hours. Written permission must be provided before any medication can be administered to a child attending a Living Heritage setting. We shall maintain a medicine book/records as
part of our safeguarding policy.
Clothing and Personal Property:
All clothing and personal items must be clearly marked with the child’s full name. All articles are left in the setting at the parents’ own risk. We encourage that children should come in with casual clothing suitable for messy play.
Security:
Staff are instructed not to release children into the care of anyone unfamiliar to them unless previous permission has been given by the parent/ guardian, and the collecting individual knows the unique collection password for a specific child.
Parking:
Parents must exercise great care when using the car park spaces around the nursery. The Nursery/Preschool accepts no responsibility for injury, damage or loss to persons, vehicles or property in the car park.
Brochures and Promotional:
Publications provided by the nursery are for guidance only. They do not constitute any agreement.
I have read and agree to the terms and conditions for nursery/preschool placement and give my permission for my child to be cared for by Living Heritage Nursery under these terms. I confirm that the information on this form is accurate and that I will advise the nursery/preschool of any changes.